PRIVACY POLICY Last updated: October 23, 2019
This Privacy Policy (“Policy”) explains what personal information Alena Ahrens Studio collects when you purchase goods and/or services. Our website is operated by Alena Ahrens Studio. Throughout the site, the terms “we”, “us” and “our” refer to Alena Ahrens Studio. We are a US business, with headquarters in Saint Louis, MO. 

WHAT INFORMATION DO WE USE?

When we provide goods and/or services, we collect or receive information in a few different ways. In many cases, you can choose what information to provide, although some information is required, for example, in order to make a purchase. Payment information is not retained by Alena Ahrens Studio and we take measures to protect your information during this process. When you submit sensitive information via the website, your information is protected both online and offline.  We do not share any personal, demographic, or financial data with any third party. We are the sole owners of the information collected on this website. We only have access to/collect information that you voluntarily give us via email or other direction contact from you. We will not sell or rent this information to anyone.

HOW DO WE PROTECT YOUR PERSONAL INFORMATION?

We implement a variety of security measures to maintain the safety of your information when you place an order or enter, submit, or access your information. 

We are a secure server. All supplied sensitive/credit card information is transmitted via Secure Socket Layer (SSL) technology and then encrypted through a Payment Processing System (Stripe or Paypal, depending on your preference at checkout). 

Wherever we collect sensitive information (e.g., credit card data), that information is encrypted and transmitted to us in a secure way through a Payment Processing System (Stripe or Paypal, depending on your preference at checkout). After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers. 

PRIVACY POLICY

By using the Alena Ahrens Studio site, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered on our Site, Alena Ahrens may collect personally identifiable information, such as your:

– Personal details and contact information: This includes information such as name, contact information (including mobile telephone number) and any personal information required for creating an account with us or engaging with our Services.

– Account and user information: This includes information which you provide us when you register for certain client services or participate in one of our online contests.

– Sales and marketing related information: This includes information such as products purchased, your marketing preferences, telephone number, email address and information about how you interact with our marketing materials.

– Payment and transactional information: When you purchase an item from us, you provide our payment processor with your payment information. This includes information such as billing and payment card details, payment receipts and shipping details. We use a trusted third party payment provider and as such, Alena Ahrens Studio does not collect payment card information. 

DO WE USE COOKIES?

Yes!

Cookies are small files that a site or its service provider transfers to your computer or device through you web browser (if you allow it) and other similar technologies like beacons, tags, and scripts. We use cookies and other technologies to remember your settings, track users’ movements around the website, and remember and process the items in your shopping cart. 

You can withdraw your consent to our use of cookies using your browser settings or your device’s limit ad tracking settings. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Alena Ahrens Studio products and/or services, or website(s) you visit. 

E-MAIL COMMUNICATIONS

Alena Ahrens Studio may contact you via email for the purpose of providing announcements, confirmations, notifications, promotional offers, surveys and/or other general communication. We may receive a notification when you open an email from Alena Ahrens Studio or click on a link therein. 

If you would like to stop receiving marketing or promotional  communications via email from Alena Ahrens Studio, you may opt out of such communications by selecting “unsubscribe” at the bottom of a newsletter. 

CONTACTING US

If you have any questions or comments regarding this Policy or if you would like to exercise any of your rights, please contact us at:

email: alena.ahrens@gmail.com

 

 

 

 

 

 

 

 

 

 

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